Interview Questions for Ski Resort Jobs

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Interview Questions

Are you looking to work at Whistler Blackcomb, Lake Louise, Sunshine Village or Big White? We’ve got you covered.

There are a number of questions that you should be prepared to answer for any interview.

Just remember that your ski resort job is no different. Sure it’s a little more casual than other job interviews, but that doesn’t mean you shouldn’t aim to knock it out of the park. Preparation is key.

1. Tell me about yourself?

This is a nice first question, and it gives you plenty of scopes to talk about yourself and what you have done.

Explain where you’re from, that you have a visa and outline your previous relevant work experience. If you have no relevant experience you should outline similar experiences you may have had in school or university.

2. What are your strengths?

Most of the time jobs like this will require you to be a good communicator, have the necessary people skills and be able to show initiative. Have one to 2 examples for each skill and be able to explain situations where you have used these skills.

Use the job description to your advantage and use some keywords mentioned there, but be careful not to overdo this or it will look very disingenuous.

3. What are your weaknesses?

This is a question where you can really earn some brownie points. Don’t give any answers like “I’m a perfectionist” or “I’m too hard a worker” – we all know that’s not true.

Pick a weakness that is acceptable for the job at hand and/or something that is relatively minor and “fixable.” For example – “I get nervous when speaking in front of large groups”.

This is ok to use if you are going for a retail job or a bar job. But don’t use this if you’re looking to be a ski instructor.

In the second part of your answer, you should then describe how you have already taken steps to improve your weaknesses.

This is how to truly emphasize the positive when talking about your weakness.

4. Describe a time you have had to deal with a troublesome customer

Whether fact or fiction explains how you came across an upset customer and how you turned around the situation amicably.

5. Describe a time you showed initiative

This is another area where you can show your personality and give an example of how you are a proactive employee. You should follow this structure in your answer

  • where you were working at the time
  • in what capacity you were employed
  • what the issue or problem was
  • how this issue/problem had a negative impact on the business/employees/customers etc
  • what you suggested/implemented as a solution to the problem/issue
  • how this had a positive impact on the business

Example answer: “I was asked to come up with suggestions for increasing sales. Being new with the company, I had to quickly get my feet on the ground and initiate a plan. I discussed my ideas with my supervisor and got the go-ahead after a few weeks. This affected the company positively in X, Y, Z way.”

6. What experience do you have?

With this question, the interviewer is trying to figure out what relevant experience from your past can you bring to this job.

You should refer to the job description to figure out what to highlight, and try to tie this in with your past jobs, or positions you held in university, sports teams, etc.


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